Items are handmade to order with a 2 week turnaround (this includes production and delivery) for UK orders and up to a 3/4 week turnaround for international orders.

During busy periods, production time may be increased. If increased, this will be stated on the website header and instagram bio.

Quicker delivery is possible upon request via Instagram DM or via email info@newphasestudio.com. Please get in touch before placing your order, so that we can confirm if your request is possible or not.

UK

Standard Shipping 
2-3 working days - £3.99

Express Shipping
1-2 working days - £4.99

International

Europe
5-7 working days - £11.99

International 
7-10 working days - £20.00 

 

All parcel are sent via Royal Mail, however International services may differ. We are not responsible for packages going missing providing a tracking number.

You will receive an email with tracking once your package has been dispatched. 

PLEASE NOTE: CUSTOMS CHARGES ARE NOT OUR RESPONSIBILITY. WE ARE NOT RESPONSIBLE FOR ANY CHARGES ONCE PACKAGE LEAVES THE UK.